Research conducted by the Financial Conduct Authority (FCA) suggests outstanding UK consumer debt is estimated at £12.8-15.2 billion, and fees for debt management plans are estimated to be £25 million a year.
Christopher Woolard, director of policy, risk and research at the FCA, said:
Debt management firms must start putting consumers first.
It's frankly unacceptable that those people who are struggling to make ends meet are being talked into unsuitable plans.
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