Gillian Guy, the Chief Executive of the Citizens Advice Bureau has said that The Financial Conduct Authority "needs to be tougher" on payday lenders.
The Financial Conduct Authority is taking over regulation of payday loans from the Office of Fair Trading.
Tony Boorman Chief Executive of the Financial Ombudsman Service also said that they will investigate "fair lending practice" to make sure customers are getting loans that they are able to pay.
He said: "customers often want lenders to treat them sympathetically and sensibly" when paying loans back.
More top news
South Korea's intelligence agency, which has a mixed record when it comes to North Korea, made the allegations.
More than 500,000 pieces of patients' confidential medical correspondence - including cancer diagnoses - have been mislaid by the NHS.
Corporation demands 'urgent investigation' into claims that outsourced enforcement staff targeted vulnerable people for fees.