The 224% rise in complaints is "worrying" and customers should shop around to find a better deal, the Government said.
A Department of Energy and Climate Change spokeswoman said:
The rise in the number of complaints is worrying.
We would advise consumers to shop around and switch to find a better deal, whether on cost or customer service.
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Targets for recycled and recyclable packaging should also be brought in to encourage firms to ‘harvest’ waste from consumers.
The store’s customer service, value for money and standard of stores were criticised by shoppers.