Virgin Media has told its customers it is "investigating" what went wrong after they were able to "reply all" to a group message.
@chrisj_brown Hi Chris. Rest assured we're working to fix this ASAP. Apologies for any inconvenience caused. MYa
@alexlspeed Hi Alex, Thanks for letting us know you've been affected by this. We're working on resolving the issue as we speak ^WM.
More top news
The boy was found unconscious and in cardiac arrest and was rushed to hospital where he died.
The victim, who was wearing her uniform at the time, was found knocking on doors nearly four hours after she was abducted.
There will be gales across Scotland and northern England this morning, but these will gradually ease through the afternoon.