Plans to bind jobseekers to a series of commitments before they can claim unemployment benefit have "strengthened" staffs' ability to support those looking for work, according to a minister.
Welfare Reform Minister Lord Freud said:
With Universal Credit, we are creating a modern and sustainable welfare system that is fit for the 21st century - one that supports people when they need it and helps them become independent.
The Claimant Commitment redefines the relationship between jobseekers and the state. Claimants receive greater support to get into work from their work coach and we expect them to do all they can to find a job as quickly as possible as part of the deal for receiving their benefit.
Staff have told me it has strengthened their ability to support people into work at the earliest opportunity.