- The Citizen's Advice Bureau found complaints about energy supplier Npower soared by 300% to over 300 for every 100,000 customers from January 2012 to December 2013.
- Npower, which has 5.9 million UK customers, has been at the bottom of the energy complaints league table since the end of 2012.
- Among the top gripes were bills arriving late, payments being stopped and new accounts not being set up.
More top news
Philip Thomas doesn't like to dwell on the disaster that buried him alive - but he can still recall in detail how an unpaid debt saved him.
The deal would set up a free trade zone between the EU and Canada - and could be an important test for the UK's Brexit negotiations.
A mother has won her battle against the Home Office to allow her Nigerian sister into the country - so she can undergo a marrow transplant.