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Ofgem orders E.ON to pay £12m to vulnerable customers

Energy supplier E.ON is to pay £12 million to vulnerable customers as part of a redress package after an Ofgem investigation found the company broke energy sales rules between June 2010 and December 2013

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Ofgem hopes penalty will make energy market 'fairer'

Ofgem has defended its decision to order energy firm E.ON to pay £12 million to customers, despite the company making an £8 billion turnover.

Sarah Harrison, the regulator's senior partner in charge of enforcement told ITV News that compensation was not the only issue at hand, but making the energy market "simpler, clearer and fairer for customers" was also an important factor.

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