Ofgem has praised E.ON for "accepting responsibility for its actions" after the energy watchdog found the supplier had mis-sold to customers. Ofgem's senior partner in charge of enforcement said:
– Sarah Harrison, Ofgem
Since 2010 Ofgem has imposed nearly £100m in fines and redress on energy companies for various rule breaches, including £39m for misselling, and introduced radical new reforms to make the market simpler, clearer and fairer for consumers.
The time is right to draw a line under past supplier bad behaviour and truly rebuild trust so consumers are put at the heart of the energy market.