The head of an immigration detention centre where a female resident made allegations of sexual assault against a staff member said all sexual contact between residents and staff was "completely unacceptable".
Norman Abusin, Serco's director at Yarl's Wood, said:
Sexual contact between residents and staff is always completely unacceptable. We view any complaint of this type of behaviour extremely seriously and have strict procedures for dealing with any such complaints: they are always investigated and the necessary disciplinary action is always taken, including informing the relevant authorities.
However, we are not complacent and make continuous improvements to the services we provide.