Complaints about adult social care have risen by 130% over the last five years, the Local Government Ombudsman (LGO) has revealed.
In the last year alone, there has been a 14% increase in the number of complaints and enquiries received about adult social care, the LGO said.
In 2013 the LGO received 2,456 complaints and enquiries about adult social care.
There are a total 1.3 million users of adult social care across the whole of England.
Complaints have risen since the LGO took on responsibility for registered private care providers back in 2009.
More top news
Health experts warn that over-cooking starchy foods can lead to formation of acrylamide, a substance that may increase the risk of cancer.
South Korean tech giant says faulty batteries were the sole cause of the fires that caused it to pull the Galaxy Note 7 from the shelves.
Theresa May will is set to launch her new industrial strategy as she chairs her first regional cabinet meeting in the northwest.