Victims of the payment protection insurance mis-selling scandal could have potentially been under-compensated by an estimated £1 billion, a BBC News investigation has found.
Customers who may possibly have been affected had PPI on credit cards issued by Lloyds Banking Group, Barclays, MBNA and Capital One, the BBC said. All these banks claim to make every effort to pay the correct amount of compensation.
The estimated shortfall uncovered by the BBC arose because some fees and charges that were triggered by mis-sold PPI policies have been left out of compensation calculations, which also involve adding interest, thereby dramatically reducing the amounts some customers would have otherwise received.
More top news
The rain band will soon be clearing eastwards, but more showers will be affecting parts of the UK this afternoon.
David Cameron will stand down as Conservative leader ahead of the general election expected in 2020, Iain Duncan Smith said.
Delegates at the SNP spring conference have backed a move to allow all-female shortlists in the Scottish Parliament election next year.