The Big Six energy companies need to rebuild consumer trust by explaining their pricing policies to customers, the energy regulator Ofgem has said.
Dermot Nolan, the regulator's chief executive officer said: "Given the need to re-build consumer trust in the market it is important that suppliers explain to their customers these changes in the wholesale market and what impact they will have on their pricing policies."
More top news
Music and art events pop up over the city as residents resolve not to let the horrendous suicide attack terrorise them.
Pupils who witnessed the Manchester bomb attack have paid special tribute to victims with a stunning cover of Ariana Grande's My Everything.
Time to ditch the duvet