1. National

Energy watchdog cuts customer switch time to 3 days

Customers will be able to switch electricity and gas suppliers in just three days - half the time it currently takes - in two-and-a-half weeks under plans put forward by energy regulator Ofgem.

View all 3 updates ›

Ed Davey: Energy switch should take just 24 hours

Responding to plans by Ofgem to halve the time it takes energy customers to switch suppliers, Secretary of State for Energy Ed Davey said:

Energy companies have already confirmed they will meet my challenge to halve switching times by the end of the year, but I want to see them get to 24-hour switching as soon as possible.

We are already seeing more people switching to get the best deal on their energy, and many are switching away from the 'big six' to smaller suppliers. Making the process much quicker will encourage more to shop around, increasing competition and driving down energy bills.

More top news