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Energy watchdog cuts customer switch time to 3 days

Customers will be able to switch electricity and gas suppliers in just three days - half the time it currently takes - in two-and-a-half weeks under plans put forward by energy regulator Ofgem.

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Energy switching announcement 'a game changer'

Plans by energy regulator Ofgem to let customers switch suppliers more quickly are a "game changer", according to price comparison site uSwitch.

The site's director of policy, Ann Robinson, said: "Today's announcement is exactly the sort of game-changer that is needed to encourage consumers to engage with the energy market.

"By speeding up the time it takes to switch energy supplier, households will feel the benefits of moving to a new tariff even sooner."

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