The Passport Office chief executive Paul Pugh said the agency was facing a challenging situation the like of which has not been seen in recent years, after apologising for the delays.
He said the Passport Office is dealing with 480,000 applications. Around 90% are being processed within targeted time.
More top news
In 1974, Muhammad Ali beat the George Foreman against all odds in the heart of Africa. Our Washington Correspondent looks back at the fight.
Exceptionally mild temperatures for the last day of October.
A town in southern France has banned residents from wearing clown costumes in the street after a wave of 'attacks' across the nation.