The Passport Office chief executive Paul Pugh said the agency was facing a challenging situation the like of which has not been seen in recent years, after apologising for the delays.
He said the Passport Office is dealing with 480,000 applications. Around 90% are being processed within targeted time.
More top news
Tonight it'll be quite chilly leading to a cold but bright start.
Demonstrators jumped the barrier and lay down on the red carpet to draw attention to cuts to domestic abuse services.
Doctors in Australia have reattached 16-month-old Jaxon Taylor's head to his spine after he was 'internally decapitated' in a car accident.