The Passport Office chief executive Paul Pugh said the agency was facing a challenging situation the like of which has not been seen in recent years, after apologising for the delays.
He said the Passport Office is dealing with 480,000 applications. Around 90% are being processed within targeted time.
More top news
"There have been many, many confidential settlements and that's the reason you don't hear more about this," said Gloria Allred.
Oxbridge is failing to improve its levels of diversity when it comes to the students who attend Oxford and Cambridge university.
Storm Brian set to for landfall overnight.