Theresa May apologises for passport application delays

Home Secretary Theresa May has apologised for delays in processing passport applications and insisted the Government is doing all it can to deal with the situation.

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  1. Emily Morgan: ITV Political Correspondent

Passport Office facing most 'challenging' time for years

General view of the current British and Irish passport. Credit: Edward Smith/EMPICS Entertainment

The Passport Office chief executive Paul Pugh said the agency was facing a challenging situation the like of which has not been seen in recent years, after apologising for the delays.

He said the Passport Office is dealing with 480,000 applications. Around 90% are being processed within targeted time.

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