A frustrated father was told to cancel his holiday by the passport office when they failed to renew his documents within the three week time frame.
Vincent Woodwood told Good Morning Britain he had phoned the passport office to check he had enough time to renew his documents before sending it off, only to be repeatedly told it was either delayed or they did not have his application.
While Vincent's has now arrived, he is still waiting for his daughter's new passport to be delivered before the family can travel on holiday on July 4.
More top news
James Greig asked his girlfriend to marry him on the front cover of the Observer magazine, so did she accept?
Keep warm with Valentines Day kisses.
A major search operation has been launched for 25-year-old junior doctor Rose Polge who has not been seen since Friday.