Wonga has blamed the creation of fictitious law firms used in its correspondence with customers on a number of previous employees, ITV News Editor Jess Brammar has learned:
Wonga tell us fake legal letters "relate to practise that has abstly no place in our biz today so we don't feel relevant to publish them"
Amazing. Wonga tell us the fake law firms' names were "from a number of employees at the firm at the time". They weren't aware of use.
The country's biggest payday lender apologised after admitting it sent 45,000 customers letters from fake law firms.
The payday lender's misleading practices has shown how unfairly customers have been treated in the past.