A Heathrow Terminal 5 computer glitch has meant some passengers have still not received their luggage days after the problem started.
The technical error began on Thursday and has affected departing British Airways passengers.
Some of the affected travellers had to fly without their hold luggage and many have still not received their bags yet despite normal baggage check-in resuming at T5.
The terminal opened in March 2008 when thousands of bags went missing and there were long delays and cancellations.
More top news
Freezing temperatures, a biting wind and risk of snow into next week
Austerity and Brexit are dividing Britons and causing a "schism" in society, the Archbishop of Canterbury has warned.
A taxi driver has been suspended after inspectors found he was using a Costa Coffee lid as a fuel cap.