A Heathrow Terminal 5 computer glitch has meant some passengers have still not received their luggage days after the problem started.
The technical error began on Thursday and has affected departing British Airways passengers.
Some of the affected travellers had to fly without their hold luggage and many have still not received their bags yet despite normal baggage check-in resuming at T5.
The terminal opened in March 2008 when thousands of bags went missing and there were long delays and cancellations.
More top news
A police raid uncovered what is believed to be cocaine that had been stashed in nappies, and 40 cannabis plants.
The prince attended the rugby match in his role as patron of the Invictus Games Foundation, the official charity for this year's game.
The prime minister pitched her comments firmly towards unionists in her first campaign visit to Scotland ahead of the general election.