NHS England poll suggests GP patients 'less satisfied'

A survey of GP patients in England suggests they are less satisfied in the service provided than they were two years ago.

Of the 903,357 adults questioned in the Ipsos Mori survey for NHS England:

  • 34% have a "very good" experience of making an appointment compared with 38% in June 2012
  • 36% were "very satisfied" with their surgery's opening hours, down from 40% in June 2012
  • 86% were successfully able to get appointment to see or speak to someone at their surgery
  • 34% would prefer to book their appointments online compared with 29% in June 2012
  • 78% would recommend their GP surgery to someone who moved to the local area, which is down from 82% in June 2012