Marks & Spencer has blamed website "teething problems" as the chain recorded three straight years of quarterly declines.
While food sales grew by 1.7%, the retailers homeware and clothing division registered a 1.5% fall in like-for-like sales - its 12th quarter in a row of declining sales.
Overall, the group's total revenues for the period grew 2.3%.
"We have seen a continued improvement in clothing, although as anticipated the settling in of the new M&S.com site has had an impact on sales," chief executive Marc Bolland said.
Mr Bolland was due to face concerned shareholders at M&S's AGM at Wembley Stadium.