Recently unemployed adults may have to wait five weeks before they get any benefit payments, according to a new report.
The report, published ahead of the latest unemployment figures, said the new five-week wait will apply to anyone making a fresh claim for social security benefits.
The union organisation said it was a "new and deliberate delay" which could distract new claimants from looking for work and drive them into the hands of payday loan firms.
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ITV News travelled on a bus in the multicultural city to find out what people voted and why and discovered some concerns about the future.