Compensation for energy customers, who have been left without power for more than a day during severe weather, has been tripled.
Energy regulator Ofgem is to take action against two power companies, who have already paid out £4.7 million to powerless homes, for even more compensation.
ITV News correspondent Nina Nannar reports:
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"They pitched for some business, they quoted for some business, they were not hired," Mr Tice said