Energy provider Scottish and Southern Energy and distributor UK Power Network have agreed to pay out a total £8 million over their handling of last year's winter storms.
An additional £3.3 million has been secured by regulator Ofgem after the £4.7 million already paid out to customers over "exceptional" storms last Christmas in the south of England.
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Downpours keeping us on our toes today
The M20 in Kent has been closed in both directions after a pedestrian bridge allegedly collapsed on the motorway on Saturday.
The AA have warned of traffic jams and urged people to carry extra water in their vehicles because of the warm weather.