After several Muslim organisations reported having their accounts closed by HSBC, the bank has strongly denied claims that it has made decisions related to "race or religion".
We do not discuss relationships we may or may not have with a customer, nor confirm whether an individual or business is, or has been a customer.
In general terms, decisions to end a customer relationship are not taken lightly, but are absolutely not based on the race or religion of a customer.
Discrimination against customers on grounds of race or religion is immoral, unacceptable and illegal, and HSBC has comprehensive rules and policies in place to ensure race or religion are never factors in the decisions we make.
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