Airline Thomas Cook has said it is working to ensure its customers do not experience baggage delays at Gatwick Airport.
A spokesperson for Thomas Cook told ITV News that the company was disappointed that recent baggage issues - which led to delays of up to four hours last weekend - had affected "too many passengers".
Gatwick is drafting in its own staff to help with baggage handling following issues with baggage handling firm Swissport.
ITV News Consumer Editor Chris Choi reports:
"We are working to ensure our customers do not experience baggage delays at Gatwick" Thomas Cook
“At Gatwick, we want to provide a great experience and we are disappointed that recent baggage issues have affected too many passengers."
More top news
Watchdog says officers must work harder to avoid the use of force on mentally unwell people in a report into the death of detained man.
Morning wind and rain in Scotland and western England will move eastwards, leaving brighter weather behind it by late afternoon.
Theresa May will brief her Cabinet on her plans for Brexit before a major speech aimed at helping to break the deadlock in the negotiations