There is a "myth" that you need to be registered with a dentist "in the same way that you are registered with a GP," the head of a consumer watchdog told Good Morning Britain, "but you don't."
This pervasive myth has allowed some dental practices to "deregister" patients, Anna Bradley, Chair of Healthwatch England, said, something that cannot technically happen.
Of the examples of people being "struck off" from their dental practice for missing a single appointment that the watchdog have found, in one case someone was deregistered for taking a relative for cancer care.
More top news
TV favourite Cilla Black, who has died aged 72, gave viewers a "lorra, lorra laughs" during her long career.
Some rain in the north. Very warm sunshine in the south
Blind Date and Surprise Surprise star Cilla Black,72, has died, according to reports.