EDF Energy has been fined £3 million following an Ofgem investigation into the company's handling of complaints, ITV News Consumer Editor Chris Choi reports.
EDF ENERGY TO PAY £3M FOLLOWING OFGEM INVESTIGATION INTO THE COMPANY’S COMPLAINTS HANDLING ARRANGEMENTS
EDF Energy failed to handle consumer complaints efficiently between May 2011 and January 2012 - Ofgem
EDF is to pay £3m to benefit vulnerable customers after Ofgem’s investigation found that the company breached complaint handling rules.
More top news
It's another mild day in the north and west, but cold in the south and central England.
The singer, songwriter and rhythm guitarist for the British rock'n'roll band died on Christmas Eve aged 68.
During a five-day period last week, two police forces stopped 151 motorists for various offences on the M3, M4, M40, M27 and A34.