EDF Energy has been fined £3 million following an Ofgem investigation into the company's handling of complaints, ITV News Consumer Editor Chris Choi reports.
EDF ENERGY TO PAY £3M FOLLOWING OFGEM INVESTIGATION INTO THE COMPANY’S COMPLAINTS HANDLING ARRANGEMENTS
EDF Energy failed to handle consumer complaints efficiently between May 2011 and January 2012 - Ofgem
EDF is to pay £3m to benefit vulnerable customers after Ofgem’s investigation found that the company breached complaint handling rules.
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