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BT phone and broadband prices set to rise by up to 6.5%

BT is set to increase prices by up to 6.5% from December.

Broadband prices are going up by as much as 6.49% while standard line rental for direct debit customers will increase by £1 or 6.25%.

The telecoms giant said the majority of its customers were on all inclusive packages, adding that bills had decreased by 14% in the last five years.

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BT is 'sensitive to the tough economic times'

BT's chief executive has insisted the company is "sensitive to the tough economic times," despite announcing a rise in prices from December.

BT chief executive John Petter BT was sensitive to tough economic times Credit: PA

John Petter said: "Although some prices have gone up, we want to help our customers to find the best value BT option with Right Plan."

Petter added: "BT is sensitive to the tough economic times and we've taken care to make sure that low-income customers avoid price increases. We've added extra money-saving options for low-income customers and for customers who only want a phone line for calls."

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