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Victims of summer passport chaos 'should get compensation'

Holidaymakers who suffered severe delays when using the fast-track passport renewal service should be compensated, an influential group of MPs has said.

The Home Affairs Select Committee wants to see the Passport Office back under ministerial control and compensation paid to victims of the summer passport chaos.

Her Majesty's Passport Office was accused of putting holidaymakers' summer plans in jeopardy as it struggled to cope with demand.

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MP: 'Serious management failures' at Passport Office

The Passport Office is guilty of "serious management failures" after a lack of staff at the agency caused a huge backlog in applications, the chair of Hasc has said.

Keith Vaz told Good Morning Britain: "Here is an organisation that has made £124 million in surplus over two years, with a 500,000 applications backlog at the peak of the problems in the summer - with hundreds of thousands of British citizens in misery."

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