Trade union Unison has called today's loss of 2,400 npower jobs "a devastating blow to the workforce" and said that staff are paying the price for mistakes in management.
Npower has been in trouble for some time thanks to poor decision-making at the very top, and workers are now paying the price.
The company's failure to invest properly in new systems has left it with one of the worst customer service records in the business.
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Cloudy and mild tonight with cloudy skies again for most of us tomorrow.