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Call to ban letting agents charging fees to tenants

There's calls for the Welsh Government to ban fees charged by letting agents.

Shelter Cymru says in 2015 one in three tenants paid over £200 in fees to begin a tenancy. The housing charity is asking Wales to follow Scotland where a similar ban is in place.

Sharon Nicholls from Cardiff knows all about fees. She was told that she would have to pay £538 before she could move into a home she wanted to rent. It was an extra burden for Sharon who was pregnant at the time.

A mystery shop by the charity of 85 letting agents found large variations of what was being charged. It also reports that over half of the agents had not displayed a list of fees on their website.

  • £39.99 was the lowest fee charged
  • £480 was the highest fee charged
in 2015 one in three tenants paid over £200 in fees to begin a tenancy Credit: ITV Wales

A ban would go a long way in making the private rented sector more affordable to households on low income who need to seek a home in the private rented sector as finding one in the social sector becomes increasingly difficult.

– Jennie Bibbings, Shelter Cymru

The Letting Agent Association have been asked to comment.