1. ITV Report

Trial a water meter and 'save £100 on your bill', says consumer champion

Could you save on your water bills? Credit: PA

Thousands of households in Wales could be missing out on lower water bills because they are unaware they can trial a meter for up to two years.

The Consumer Council for Water says it is concerned that only a third of water customers who pay fixed charges know they can trial a water meter and switch back for free if they don’t save money or decide it’s not for them.

In a survey one in eight customers felt their water bills were not affordable.

A water meter will not benefit everyone but we know that in some cases households can save more than £100 a year. Even the smallest saving could make all the difference to customers who are struggling to make ends meet.

– Tom Taylor, Wales Chair for the Consumer Council for Water
Bills could be reduced by as much as £100 says the council. Credit: PA

As a general rule of thumb, it’s worth considering a water meter if a household has more or the same number of bedrooms than people living in the property.

CCWater’s water meter calculator has helped almost 270,000 consumers identify potential annual savings during the past year.

The calculator can be found at along with many more water and money saving tips and tools.