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  1. ITV Report

Long waits see patients walk out without being seen

Long waits at hospitals in Wales has led patients walking out without being seen.

In July, 77% of patients were seen within four hours. Credit: PA

854 patients left the emergency department of Wrexham Maelor Hospital without being seen in July.

There was also a slight deterioration in Glan Clwyd Hospital but a slight improvement in Ysbyty Gwynedd.

In a report at this week’s meeting of the Betsi Cadwaladr University Health Board, head of operations Morag Olsen says the majority of those who left without being triaged did so within 30 minutes of arrival.

The trend in the number of patients who leave the emergency departments without being seen by a clinician is reflected in the overall performance against the four-hour target.

When the overall performance improves, the percentage of patients who leave without being seen (LWBS) reduces.

– Morag Olsen, Head of Operations, Betsi Cadwaladr University Health Board

In July, 77% of patients were seen within four hours, a slight drop from the June figure, though there was an improvement in Wrexham.

In the same month 1,095 patients waited more than 12 hours, 112 more than in June, with Ysbyty Gwynedd showing the best figures.

1,095
The number of patients who waited more than 12 hours to be seen in July.

The report says that attention is being focussed on the time it takes to see patients and the risks of harm to patients who are delayed for long periods in emergency departments is being reiterated to staff.

There are over 200 vacancies for registered nurses across the region with recruitment overseas gaining in popularity.