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  1. ITV Report

More training for police call handlers on flooding

South Wales Police call handlers will receive more training on adverse weather incidents after an Independent Police Complaints Commission (IPCC) investigation into the police response to reports of flooding prior to a man’s death.

Russell Sherwood, aged 69, was reported missing at around 9am on 20 November 2016 after failing to collect his wife from work. On 23 November 2016 he was found dead inside his car which had become submerged in the River Ogmore in Ewenny, Bridgend. It is understood that his car was swept into the overflowing river at the same stretch of road earlier reported flooded to the police by another member of the public.

It says one call handler will be subject to a misconduct meeting. South Wales Police determined that a second call handler should be dealt with in accordance with police staff performance procedures

No-one could have foreseen the tragic death of Mr Sherwood and my thoughts remain with his family and all those affected.

After we shared our findings with the force, they have agreed to take steps to amend and improve their adverse weather action plans for control room staff.

– Melanie Palmer, IPCC Operations Manager

An inquest into the death of Mr Sherwood was held in June and returned a narrative verdict.