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  1. ITV Report

'It never needed to happen' Father of teenager who died at Magaluf hotel calls for better safety

Tom's father John has returned to Majorca where his son died last week

The father of a teenager from the Vale of Glamorgan, who died after falling from a hotel wall at a Magaluf hotel has said he "had to understand" where his son spent his last moments.

Thomas Channon was the third British tourist and second from Wales to die at the Eden Roc complex in Magaluf this year alone.

John Channon, has visited the hotel with his brother to see where he was found last week.

It is believed Thomas fell from a wall which runs around the front of the apartment complex.

The family feel strongly that warning signs should be there to warn people of the dangers of the 70ft drop.

"If something had been done after the last accident, this never would have happened", John told ITV News.

His family say Spanish police have been unable to track down those responsible for the upkeep of the apartment building.

Following a meeting in early July, Calvia Council which covers the resort, says it is working to ensure safety "so that those who come, enjoy their holidays and do not end up in these unfortunate events".

It said it has written to the owners of the Eden Roc building in order to improve the safety of the building.

Tom was described by his family as a "gentle, kind and generous young man."

In a tribute following his death his parents said:

We are devastated by the tragic loss of Tom and are trying to come to terms with this terrible situation.

He was a gentle, kind and generous young man. He was a model son, brother and grandson who will be dearly missed.

During this difficult time, we ask for the space and privacy to try to come to terms with a loss that will never be filled.

– John and Ceri Channon

Thomas was on his first ever holiday with friends to celebrate completing his A levels.

People in his home town said they were 'shocked' at the news.

My heart goes out to their parents.

It's any parents' worst nightmare and I'm very sad.

We are just all in shock.

– Glenys Watson

Tributes have been posted on a Facebook page of St Richard Gwyn High School, where Thomas studied.

Last month Tom Hughes from Wrexham, died at the apartment complex. Credit: Go Fund Me

In June, 20-year-old Tom Hughes from Wrexham also died after falling from the Eden Roc complex .

In April, Scottish teenager Natalie Cormack, aged 19, was killed when she fell from the seventh floor from the apartment block.

Following those two deaths, travel agents group Abta urged holidaymakers to avoid taking risks on hotel balconies.

A candlelit vigil is to be held at St Peter's Church in Rhoose on Tuesday. Credit: ITV News

A candlelit vigil was held at St Peter's Church in Rhoose.

The Reverend Melanie Prince said the vigil was a 'community expression of grief and support'.