There is growing pressure for a major inquiry into the standards of Welsh NHS care. But the Welsh Government says there is 'a clear process for raising concerns without resorting to lengthy and expensive public inquiries at every opportunity.'
There is growing pressure tonight for a major inquiry into the care being offered at Welsh hospitals as yet more stories emerge of complaints from patients and their relatives.
In the latest incident, a Swansea man has called for investigations into the care offered for older people in Welsh hospitals, saying he's far from happy with the way his 87-year-old mother was treated.
The Welsh Government says there is 'a clear process for raising concerns in the health service without resorting to lengthy and expensive public inquiries at every opportunity.'
The man in charge of Wales' biggest hospital has revealed that 12 people have died over the last 15 months while waiting for cardiac surgery. The Royal College of Surgeons says that South Wales is the only part of the UK where patients are dying in such circumstances.
That's just one issue in a devastating review by the College at the University Hospital of Wales in Cardiff.
Tonight the minister in charge of the Welsh health service said he was "very concerned" at the findings, and one Welsh Labour MP - whose own husband died at the hospital - is demanding an inquiry and the resignation of the people who run it.
What are your experiences on the care you and your family have received?
Stephen Allen, from Cardiff and Vale of Glamorgan Community Health Council says the situation at the University Hospital of Wales is not the same as the scandal-hit Stafford Hospital, where hundreds of patients may have died unnecessarily between 2005 and 2008.
Despite the report from the Royal College of Surgeons saying the hospital is "dangerous", he told our reporter Sarah Hibbard that it is important to assure patients "it is safe to go there and receive your treatment."
The independent watchdog Healthcare Inspectorate Wales says it is "aware of the report" from the Royal College of Surgeons, and has "been in discussion with both Cardiff and Vale University Health Board and the Welsh Government, regarding the concerns raised."
It says it has been provided with a copy of the action plan for improving care, and "will be holding further discussions with the health board to assess progress."
Cynon Valley MP Ann Clwyd has called for an inquiry into the levels of care at the University Hospital of Wales - and for Cardiff and Vale University Health Health Board's chair, chief executive and board members to resign.
She complained about the poor treatment her husband received at the hospital, before he died in October 2012.
She is conducting a review into complaints by hospital patients in England, and told our reporter Sarah Hibbard that the situation at the University Hospital of Wales could be compared to Stafford Hospital, where it is thought hundreds may have died due to poor care between 2005 and 2008.
Adam Cairns, the Chief Executive of Cardiff and Vale University Health Board, which runs the University Hospital of Wales, has told BBC Radio 4's World at One programme that 12 patients have died on the cardiac surgery waiting list over the last 15 months.
The Cardiff and Vale of Glamorgan Community Health Council says it wants to "provide some reassurances to patients who are currently or awaiting surgery within the University Hospital of Wales."
The CHC does not believe that this report indicates that Cardiff & Vale UHB is another Mid Staffordshire incident as reported in the media today and has major concerns on how this analogy will impact on patients confidence, who are either undergoing or awaiting treatment in Cardiff.
The UHB has recently instigated a new structure which became operational in April shortly after the RCS visit, this new structure has put the Clinicians in charge of their respective clinical boards to take forward improvements in services for patients.
The CHC acknowledges that reading the report is concerning and raises many questions about the standard and quality of services being provided. Executives of the Cardiff & Vale UHB have consistently provided the CHC with updates on the delays to elective surgery and the challenges faced with the influx of patients through the A&E department in the early part of this year. It should be acknowledged this increase in A&E departments was UK wide and not localised to the Cardiff & Vale of Glamorgan area.
– Cardiff and Vale of Glamorgan Community Health Council
The Royal College of Surgeons sent its report to the health board, Health Inspectorate Wales, and the Welsh Government.
Wales' health minister, Mark Drakeford, was "very concerned" to read the report "and the risks to quality and safety it highlighted."
The Health Minister was very concerned to read the Royal College of Surgeons report and the risks to quality and safety it highlighted.
He invited the report's authors for an urgent meeting, which took place in June, and the Chief Executive of NHS Wales asked the Health Board and the Welsh Health Specialised Services Committee for a joint plan to address the capacity and patient flow issues raised in the report.
This plan has now been produced and is being implemented, and the Minister is being kept informed of progress on a regular basis.