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Eli Barraclough, from CRI Caerphilly and Blaenau Gwent Adult Alcohol Service - where Matt Galloway is going through a detox - has tips on how to tackle alcoholism.
She says keeping a drink diary - noting down what, when and how much you are drinking - "can start to help you take responsibility and start getting that control back over your own alcohol use."
The helpline DAN 24/7 offers further information or help relating to drugs or alcohol - call 0808 808 2234.
Earlier this week, we featured the story of Matt Galloway, an alcoholic from Six Bells near Abertillery. He is a 45-year-old nurse who is seeking help, and got in touch with us because he wanted others to see the reality of what problem drinking has done to his life.
We caught up with him again, as he begins a detoxification course at Caerphilly and Blaenau Gwent Adult Alcohol Service. At the centre in Blackwood, his blood pressure is monitored and he is breathalysed.
He says: "They're pretty hardcore about their approach, they tell you the facts. If you show you're committed, that helps your case, they can take you seriously - and I think they have taken me seriously."
In Wales around 25% of us admit to drinking double the recommended daily allowance - which is defined as binge drinking. For most people it's a case of a groggy morning the next day but for some it's a serious medical condition.
This week, we're following a man from Six Bells, near Abertillery, as he tries to tackle his problem with alcohol.
For our first report in our "Your Health Wales" series, we've been to meet Matt Galloway, to talk to him about his battle and his hopes.
"I'm not falling all over the place, causing havoc" says Matt.
"With the depression as well, you get depressed so you drink, and then you drink so you get more depressed"
"It just pulls you down, and it's like trying to claw your way out of somewhere, and there's always something pulling you down".
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Matt is 45, a professional person and a desperate alcoholic. ITV News hears his story as he tries to seek help.