- 3 updates
The University Hospital of Wales has been forced to admit it failed to follow guidelines in the way it diagnosed miscarriages.
Flaws came to light after a woman from Monmouth was wrongly told she had miscarried nine weeks into her pregnancy. Now they've set up a helpline to support other women who might be affected.
Alexandra Lodge reports.
Cardiff and Vale University Health Board’s Executive Director of Nursing, Ruth Walker, offered the Board’s unreserved apologies to Emily Wheatley for misdiagnosing her pregnancy. The Board has accepted the Ombudsman’s recommendations and assures the public it has now updated it's protocols.
"We do not underestimate the distress we have caused and are genuinely sorry that it has taken an Ombudsman’s report for her to receive the answers she deserved. What happened is absolutely unacceptable"
“While we now have protocols in place within the Obstetrics and Gynaecology directorate that comply with best practice, we have decided to go beyond the Ombudsman’s recommendations and undertake a review of the way we care for women in the early stages of pregnancy. "
The Health Board understands there may be current or former patients who have concerns about their experience of early pregnancy scans whilst in their care. They've opened a helpline to support anyone who wants to talk through issues relating to their care. The UHB helpline number is 0800 952 0244
A mother from Monmouth was told by midwives at the University Hospital of Wales in Cardiff that she had suffered a 'silent miscarriage'. 24 hours later, Emily Wheatley had another scan at a different hospital which revealed she was still pregnant.
The health ombudsman for Wales found the Health Board had failed to implement guidelines issued by the Royal College of Obstetricians and Gynaecologists (RCOG) that were designed to prevent the misdiagnosis of early pregnancy loss.
The health board has now been ordered to review its procedures, apologise to Emily and pay her £1,500 in recognition of the inconvenience and expense incurred in obtaining alternative antenatal care.