Labour MP Ann Clwyd won top prize -Politician of the Year- at tonight's Welsh Political Awards. The Cynon Valley MP's award was for demanding better treatment of hospital patients. It began when she complained that her own husband was neglected before his death at the Heath Hospital in Cardiff.
The Prime Minister asked her to investigate hospital conditions in England and she had=s made it clear that her finding apply equally to Wales. A key finding was that exceptionally high death rates at some hospitals are a strong indication that patients are not properly looked after.
But he's rejected her call for a Keogh-style inquiry into Welsh hospitals with higher-than-average mortality rates, saying 'an inquiry is not the best way forward.'
Ann Clwyd’s Review relates to the complaints system in NHS England hospitals, but it does have relevance to NHS Wales. We will reflect on the recommendations, and I am sure that it will make a valuable contribution to our thinking. I have met with Ann Clwyd to discuss healthcare in Wales and hear her concerns. I am grateful to Ann for keeping in touch during her inquiry.
Earlier this year we published 'Delivering Safe Care, Compassionate Care' which sets out the Welsh Government's response to the Francis inquiry. Whilst the vast majority of patients continue to receive good care, we must ensure that the processes we have in place to raise concerns are effective, accessible and something that everybody can understand – and which do lead to improvements.
It is now two years since we introduced ‘Putting Things Right’ which includes complaints handling, for the NHS in Wales. It is timely to take a look at how well they are working. I will make a statement to Assembly Members on how we propose to do this.
In terms of calls for a Keogh-style inquiry into the NHS in Wales, it is timely to look at how things are working. The best way to do that is currently under consideration. An inquiry is not the best way forward.
Welsh Liberal Democrat leader Kirsty Williams has urged the Welsh Government to take the findings of Ann Clwyd's report seriously and not 'continue to stick its head in the sand.'
This review happened because the Coalition Government took Ann Clwyd’s harrowing story about the treatment of her husband seriously. Despite his mistreatment being in a Welsh hospital, the Coalition acknowledges that these problems are UK wide. Yet what has the Welsh Labour Government done? Nothing. Their inaction has been shameful.
While the Coalition Government is acting to improve health care in England, the Welsh Labour Government continues to pretend all is well. Things won’t improve until the Welsh Labour Government acknowledges the sheer scale of the problems our NHS faces.
Ann Clwyd has explicitly said that that Wales is behind in ‘every instance’. If even one of Labour’s own MPs is saying this, surely the Welsh Labour Government should start listening.
– Kirsty Williams AM, Welsh Liberal Democrat leader
Ann Clwyd has called for an investigation into high mortality rates in Welsh hospitals similar to the Keogh Inquiry for England. The Cynon Valley MP has published her report into the way complaints int the NHS in England, calling for a 'revolution' in the way patients' concerns are dealt with.
She says she's 'confident' that the Welsh Government will want to follow some of her recommendations and says she's had regular meetings with the Welsh Health Minister. She's also due to meet the First Minister next week.
Cynon Valley MP Ann Clwyd says she hopes the Welsh Government will learn from her review of the way complaints are handled by the NHS in England. She's published her report calling for 'a revolution' in the way the concerns of patients and their families are dealt with.
Ms Clwyd says she's met the Health Minister on 'several occasions' and as recently as last week. She's also due to meet the First Minister next week.
Labour MP Ann Clwyd says she'll raise complaints sent to her from patients in Welsh hospitals during today's Welsh Grand committee debate. The Cynon Valley MP has been appointed by the Prime Minister to investigate the way patients' concerns are dealt with by hospitals in England.
But she's previously said that many hundreds of the letters and emails she's received are from those who've had difficult experiences in hospitals here in Wales.