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Cardiff MP calls for Tesco to reconsider call centre closure

1,100 jobs are due to be axed at the supermarket's Cardiff call centre Credit: PA

Cardiff North MP Anna McMorrin is calling for supermarket Tesco to reconsider its decision to close its call centre in the Heath area of the city.

Over one thousand jobs are set to go in what the company calls a "planned reorganisation".

The Union of Shop, Distributive and Allied Workers, says staff were told on Wednesday about plans to close the Cardiff site in February 2018.

Tesco says the decision had been made in order to 'simplify its operations while continuing to offer a high level of customer service' in a period when the retail sector is facing 'unprecedented challenges'.

The Leader of Cardiff Council, Cllr Huw Thomas, has said he will be calling for an urgent meeting with Tesco CEO Matt Davies in order to find out the company's reasons.

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Cardiff Council to call 'urgent meeting' with Tesco over job losses

The Leader of Cardiff Council, Cllr Huw Thomas, has said he will be calling for an urgent meeting with Tesco CEO Matt Davies in order to find out the company's reasons for closing their call centre in Cardiff.

Credit: PA

Cllr Thomas said, 'Tesco is a strategic company in Wales and given the current economic climate in Cardiff, this decision is both surprising and disappointing.

He added that the council need to 'understand the reasons why this decision has been taken and the redundancy package that is being offered to those affected.'

Cardiff has recently been announced as the third-best office location in the UK and, with levels of investment rising, our city is an increasingly attractive place to do business. We will do everything within our powers and remit to find the best possible solution for those affected by this decision.

– Cllr Huw Thomas

Jo Stevens: 'deeply concerned' to learn of Tesco job losses

MP for Cardiff Central, Jo Stevens says she is, 'deeply concerned' to learn of the proposal to close Tesco House.

The Labour MP added that she had, 'spent a day at the centre in 2014, meeting many of the committed and skilled staff whose jobs are under threat from this proposal.'

Credit: PA

I will be working with USDAW Union who represent the staff and requesting an immediate meeting with Tesco senior management, to scrutinise the business case for the proposed closure. I will also be supporting affected constituents and would encourage them to contact my office or USDAW for advice and support.

The impact of job losses on this scale will be felt not just in Cardiff but across the South Wales economy.

– Jo Stevens MP

Secretary of State for Wales responds to Tesco job losses

Secretary of State for Wales, Alun Cairns has responded to the announcement that 1,100 jobs are to be axed at a Tesco call centre in Cardiff saying the news will cause, 'a great deal of concern for the workers, families and communities affected.

Credit: PA

He added that he was receiving regular updates from the company and that he was, 'committed to working with the relevant agencies and the Welsh Government to offer all the support we can'

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