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Welsh Water: Causing blockages 'can be illegal'

Dwr Cymru Welsh Water's Director of Waste Water says that most of the 2,000 blockages they deal with every month are caused by "everyday items put down the toilet such as wipes, sanitary towels, cotton buds and dental floss as well as fat, oil and grease that people have put down their drains."

Steve Wilson says many people aren’t aware that it is "illegal to throw or empty anything into our network that’s likely to damage a sewer or drain or to interfere with its free flow."

Anyone who has suffered a flood in their home because of a blocked drain or sewer will know the damage and personal upset that is causes.

With the collective support of enough people, we will be able to reduce the blockages, floods and pollution that cause so much distress.

Reducing these blockages will also mean that our not-for-profit company will also be able to invest more in other improvements on behalf of our customers.

– Steve Wilson, Dwr Cymru Welsh Water's Director of Waste Water

Campaign to cut £7m blockage bill

Welsh Water workers dealing with a blockage
Welsh Water deal with 28,000 blockages a year Credit: Welsh Water Dwr Cymru

Dwr Cymru Welsh Water is urging people to stop flushing solid waste down sinks and drains as part of a new 12 month campaign to reduce sewer blockages.

The company says they deal with 28,000 blockages a year cost them around £7million.

The 'Let’s Stop the Block' campaign will aim to "change customer behaviour when it comes to putting things down the toilet and disposing of fat, oils and grease."

The programme includes visits to schools, shops and restaurants.

Welsh Water say they will target 'black spots' including Rhondda Cynon Taff, Caerphilly and the south Wales coast.

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