There are calls for more action to support older people who live at risk of injury in their own homes. Alexandra Lodge has been looking at the work being done by one charity that's helping our senior citizens live more safely and how they are being given the opportunity to use iPads.
The charity Care & Repair which helps the elderly and disabled remain in their own homes has been given 57 iPads in a project aimed at getting the elderly online.
The MyPad initiative, gets staff to take the touch screen computers on home visits and introduce clients to the new technology and in some cases connect with family and friends digitally.
Chris Jones Managing Director of Care & Repair Cymru said, “It has the potential to create a model to deal with both digital and social exclusion that could be replicated elsewhere.”
As part of Care & Repair week the charity also wants to let people know that if they are worried about poor conditions in their homes they should get in touch.
During the winter months, government figures show thousands more are hospitalised because they live in cold homes, and are too afraid to turn on the heating because of the cost. The charity says it will assess problems and make sure the elderly claim all they're entitled too and access grants
To contact Care & Repair Cymru Telephone 0300 111 3333 or visit www.careandrepair.org.uk
Fresh evidence has been revealed of the shocking scale of scams and unwanted doorstep calls that are being targeted at families across Wales.
Trading Standards received 1,600 reports of mail, phone and internet scams in just a year.
There were also at least a thousand unwanted doorstep calls - many of then targeting older people.
Megan Boot reports
Thousands of scams and unwanted doorstep calls were reported throughout Wales in the last year, new figures show. Age Cymru says that could be the tip of the iceberg, with just five per cent of scams reported.
How to stay safe and cope with unwanted callers
- Citizens Advice recommends a 'no cold calling' sign that tells cold calling doorstep traders to leave. You can download it here.
- If you think you've been a victim of fraud, you can report it to Action Fraud by going to www.actionfraud.police.uk
- The Office of Fair Trading has a 'quick guide' to your legal rights, and provides advice on how to handle doorstep traders.
The Royal Mail says it works closely with the Advertising Standards Authority, Trading Standards and with the police, to identify and stop scam mail. It has a system for postmen and women to report complaints that they receive from customers so that they can be quickly investigated.
Have you had a bad experience with a doorstep caller? ITV News would like to talk to you. You can contact us on firstname.lastname@example.org
Age Cymru says there could be as many as 50,000 scams and unwanted doorstep calls in in Wales a year and many of the victims will be elderly.
It's called on the Welsh Government to create more No Cold Calling Zones.
There are over 1,500 zones covering almost 40,000 residential households in Wales. In our Programme for Government, we made a commitment to supporting the extension of No Cold Calling Zones and we are determined communities should be able to make clear their desire not to be subject to cold calling.
– Welsh Government spokesperson
Work to fulfill our commitment so far includes establishing a baseline of the number of zones in Wales and we are continuing to work with the police and local government to help them to create more areas, informed by the experience of the existing zones.
Thousands of scams and unwanted doorstep calls were reported throughout Wales in the past year says the charity Age Cymru.
It claims at least 1,000 unwanted doorstep calls were reported to Trading Standards plus more than 1,600 mail, phone and internet scams.
The charity, which campaigns on behalf of older people, said the figures were probably just the tip of the iceberg.
It's now calling on the Welsh Government to create more No Cold Calling Zones around the country.
"According to the Citizens Advice Bureau only 5% of scams are reported," said Age Cymru's campaigns co-ordinator Gerry Keighley.
"We could be looking at as many as 50,000 scams and unwanted doorstep calls in one year in Wales and in a great many cases the potential victims were older people."
Age Cymru says there is a drastic need for action as awareness campaigns are not protecting older people.
"We believe it is time the companies who deliver the scams, such as Royal Mail, phone companies and internet providers should shoulder more of the responsibility," says Mr Keighley.