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Labour AM says Ann Clwyd is denigrating Welsh NHS

Ann Clwyd's latest criticisms of the Welsh NHS for sometimes giving poor care to patients provoked an angry response from one Labour backbencher in the Senedd.

Lynne Neagle AM said such cases, which included the treatment of Ms Clwyd's husband who died in hospital in Cardiff, did not give the Cynon Valley MP "the right to denigrate the entire Welsh NHS".

Ann Clwyd 'questions' future devolution because of NHS concerns in Wales

Labour MP Ann Clwyd says she's still receiving letters of concern from patients in Wales who've had bad experiences in Welsh hospitals. The Cynon Valley MP led an inquiry for the UK Government into the handling of complaints in the English NHS.

Speaking in a House of Commons debate she said Welsh health chiefs also need to learn lessons from the Francis review into failings at Mid Staffordshire NHS Trust. And she said concerns about the NHS in Wales calls into question the prospect of giving the Welsh Government any further powers.

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Sort out English NHS failings before criticising Wales Labour tells Health Secretary

Labour's Shadow Health Secretary says the UK Government she 'spend more time' sorting out problems in the NHS in England and less 'pointing the finger at Wales.' Andy Burnham was responding to criticism of the Welsh NHS during a debate on a review into failings at Mid Staffordshire NHS trust.

Welsh NHS problems affecting England says UK Health Secretary

The UK Health Secretary has claimed that 'failures in care in Wales are now having a direct impact on NHS services in England.'

During a debate on the Francis Review into failings at Mid Staffs NHS Trust, Jeremy Hunt urged Labour's front bench team to put pressure on colleagues in the Welsh Government to act.

Current hospital deaths data 'too hard to find and use'

An expert group has called for the Welsh Government to work closely with health boards to implement a new system for recording death rates in hospitals.

The Transparency Taskforce found that current methods cannot be used to compare the quality of care between different healthcare systems.

The taskforce report recognises that the NHS in Wales has already taken significant steps to become more transparent, such as the introduction of the My Local Health Service website, which offers clear and easy-to-understand data about the Welsh NHS.

However, it is clear that some of the information currently available is too technical, and too hard to find and use.

To be useful in identifying what is really happening, mortality figures need to be monitored and published at a number of levels within a single health service. No one way of measuring mortality gives a clear picture of the overall position within a hospital or the whole system.

We therefore suggest that the Welsh Government works closely with health boards to implement a new system relating to Welsh hospitals only, to be implemented by this autumn.

– Dr Chris Jones, Deputy Chief Medical Officer

'Welsh approach' needed for hospital deaths data

A new 'Welsh approach' to the publication of death rates in hospitals is needed, an expert group has recommended.

The Health Minister, Mark Drakeford, asked a team of senior clinicians, information specialists and patient representatives to examine whether the continued use of current mortality indicators covering Wales and England was clinically meaningful.

The team, led by Dr Chris Jones, the Deputy Chief Medical Officer, has concluded that risk adjusted hospital mortality rates (RAMI) cannot be used to compare the quality of care between different healthcare systems.

The Transparency Taskforce findings, published today, also call for more clinical data to be made easily available to patients in Wales at hospital and even specialty level.

The report recommends that mortality measures are treated with caution, and should always be published and considered alongside more direct measures of service quality, such as patient feedback and untoward incidents.

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Poor ratings for Welsh Government's performance

The latest Wales Barometer poll asked people if they thought the Welsh Government is doing a good or bad job in three of the main policy areas for which it has responsibility. The figures show that there is widespread disappointment with its performance.

  • Is the Welsh Government doing a good or bad job with the NHS?
  • Good 25%
  • Bad 43%
  • Neither/Don't know 32%
  • Is the Welsh Government doing a good or bad job with schools?
  • Good 24%
  • Bad 39%
  • Neither/DK 37%
  • Is the Welsh Government doing a good or bad job with the economy?
  • Good 25%
  • Bad 31%
  • Neither/DK 44%

The performance of the Welsh Government has been heavily criticised by Labour’s opponents. To see whether such criticisms have had much resonance with the public we asked respondents to evaluate the Welsh Government’s record since the last Assembly election in 2011 in three key policy areas. The results will not make pleasant reading for Carwyn Jones and his team.

– Professor Roger Scully, Wales Governance Centre

Since the 2011 Assembly election, Labour has governed alone after winning exactly half the seats in the Senedd. Labour supporters were somewhat more positive about government performance.

  • Is the Welsh Government doing a good or bad job with the NHS?
  • Good 37%
  • Bad 31%
  • Neither/Don't know 31%
  • Is the Welsh Government doing a good or bad job with schools?
  • Good 36%
  • Bad 26%
  • Neither/DK 39%
  • Is the Welsh Government doing a good or bad job with the economy?
  • Good 41%
  • Bad 20%
  • Neither/DK 39%

What will surely frustrate Labour’s opponents in Wales is the apparent lack of connection between voters’ assessments of Labour’s record in government in Wales and their current voting intentions. Not many people seem to think that Labour have done a good job in government in Wales, yet many Welsh people still intend to vote Labour.

– Professor Roger Scully, Wales Governance Centre

Fred Pring's widow hopes inquest will lead to changes

Standing outside the inquest, Joyce Pring said she was glad her husband's death had received such media attention because the feels it is "such an important issue".

She said she had been "shocked" at some of the revelations during this inquest, and says to this day she has "no idea" what she could have said to the ambulance call handlers to elevate it from a category 2 emergency to category 1, the highest emergency.

She said she hoped changes made following this inquest would stop others going through her ordeal.

  1. Lorna Prichard

Ambulance service and health board express regret to Fred Pring's family and say working hard to reduce delays

The inquest heard a number of ambulances were delayed on night Fred Pring died Credit: Family picture

In a joint statement the Welsh Ambulance Trust and Betsi Cadwaladr UHB said:"We extend our condolences to the Pring family at what is a very sad and difficult time. It is with deep regret that on this occasion there was no ambulance available to send to Mr Pring in a more timely manner.

"It is our responsibility to ensure we have a safe, effective and high-quality urgent care system and together we are working hard to reduce any delays in transferring patients to hospital. We have already made a number of improvements since March 2013."

They said they were strengthening the training for on-call managers and ensuring handover procedures were clear for staff across the organisations.

They are also currently revising working practices to make sure they have "appropriate staffing" during periods of high demand.

"The urgent healthcare system across Wales is facing unparalleled pressure with high demands on both the ambulance services and on hospital emergency departments."

"We are taking a range of actions to ensure that our busy ambulances and emergency departments are available to those who need them most urgently", they added.

  1. Lorna Prichard

Coroner warns other lives at risk unless action taken

The coroner said:

The categorisation of [ambulance] calls and the prioritising of resources does not currently appear to take into account the issue of delay and the potentially catastrophic impact of delay on both the patient and those seeking care for him.

– John Gittins, Coroner

He also criticised the current system of giving ambulance crews rest breaks that mean them returning back to their base because it "may result in an unacceptable diminution in available resources".

He also said the current practices in place for the handover of patients at A&E departments "far too often results in wholly unacceptable delayed with patients being kept waiting for long periods in ambulances and ambulance resources consequently being unavailable for allocation to other calls".

The loss of even a single life to a potentially avoidable delay is unacceptable and so I intend to make reports to both the Ambulance Trust and the Health Board advising them of my concerns that unless action is taken, circumstances creating a risk of other deaths will continue to exist.

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