Abertawe Bro Morgannwg University Health Board offered their 'sincere condolences' to the family of a woman who died after a heart condition was not diagnosed promptly. An Ombudsman's report said the patient had suffered 'unreasonable delays'.
Patients contacting the ambulance with similar symptoms would be taken to Morriston Hospital, but in this particular case the patient presented independently of the ambulance service at Singleton Hospital.
Staff liaised with colleagues at Morriston Hospital and conducted a number of tests which did result in the correct diagnosis of this rare condition, but we accept there were delays in some aspects of the management of this patient's care.
We will be taking lessons learned from this case into consideration as part of this ongoing focus on acute medicine.
– Spokesperson for Abertawe Bro Morgannwg University Health Board
A woman who suffered a heart attack was not given any initial tests for 35 minutes and then waited for an hour before being seen by a senior doctor, according to a report by the Public Services Ombudsman. She then died at Singleton Hospital shortly after being diagnosed.
Due to the serious nature of this illness and the high mortality rate, clinicians would be expected to prioritise the tests to diagnose this condition. However in Mrs. A's case the clinicians failed to do this.
– Peter Tyndall, Public Services Ombudsman for Wales
The Abertawe Bro Morgannwg University Health Board was ordered to apologise to the patient's family and to pay £5,000.