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'My Health Online' GP appointment booking system launches

A new way of booking certain appointments at your local surgery should be available in most parts of Wales by next year, according to the Health Minister Mark Drakeford.

It'll be done using the Internet, although there is some concern that people without computers could be left behind.

Rob Osborne has been looking at the common problems when trying to book an appointment.


Your views: booking a GP appointment online

A new system that allows Welsh patients to book appointments and get repeat prescriptions via the internet is today being seen for the first time.

It's hoped the 'My Health Online' programme will be rolled out across the country.

I need a monthly repeat prescription for my medication, that I am now able to request online, which is very helpful and convenient because I no longer have to visit my GP''s surgery and my medication is available to be picked up within 48 hours of me making my online request!!

– Geoffrey Keyte - Facebook

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A wonderful idea - our GP surgery has been piloting this scheme for the past few years and it makes making appointments and ordering repeat prescriptions so much easier. A definite thumbs up from me.

– Yvonne Beale - Facebook

'My Health Online' system invites patients to book GP appointments online

'My Health Online' aims to get patients booking appointments on the internet. Credit: PA

The Welsh Government says 'My Health Online' aims to get people booking appointments and prescriptions online rather than calling the surgery.

One GP practice in Pontypridd which is using the system says in periods of high demand ordering a prescription on the phone is no longer an option.

"It simplifies the system and makes the process more direct for the patient and takes some of the pressure off our very busy admin and reception teams" says Ashgrove Surgery Practice Business Manager Moira Moore.

No need to call the surgery - just book your GP online

Minister says the 'My Health Online' system will allow patients to book appointments and request repeat prescriptions via the internet. Credit: PA

My Health Online is a GP booking system for Wales which allows patients who have signed up to the programme access to their local surgery via the internet. They can book certain appointments and request repeat prescriptions without the need to phone or visit their practice.

The Health Minister Mark Drakeford said it would also help others, "This system, while not yet fully rolled out, is proving to be extremely important to people with hearing impairments who find it difficult to communicate over the telephone," he said.

The minister says patients can now manage their prescriptions and book some appointments using the online method would put control firmly back in their hands.

The government plans to expanded the service across Wales so all patients will have the convenience of accessing their GP via the internet.

Digital 2013: Swansea children show off IT skills to businesses

School children from Swansea have been given a front line role in helping to attract jobs and business to Wales.

They've been recruited to speak to business leaders from across the world about the skills available to companies who come here.

It's all part of a major conference, organised by the Welsh Government called Digital 2013.

Joanna Simpson reports.


Digital skills worth over £1bn to Welsh economy

Digital 2013 is a two-day event that begins today at the Celtic Manor at Newport which aims to enable businesses to harness cutting-edge technologies for economic benefit.

Led by the Welsh Government's ICT Exploitation Unit it will be bringing world experts to Welsh business leaders.

High-growth, innovative businesses are at the core of any buoyant economy and supporting them to utilise technology will be key if Wales is to be positioned at the cutting edge of the digital economy.

It's promising to see such a high-profile digital event held here in Wales, demonstrating Wales' credentials as an outward-looking nation that's committed to up-skilling the economy and getting behind the digital agenda to encourage inward investment and growth.

– Sir Terry Matthews

Leaders from global technology organisations will share their expertise on cutting edge megatrend technologies at the event.

Digital technology 'key to Wales' economic future'

The Welsh Government has organised today's Digital 2013 event to explain to employers how digital technology can lead to business growth. Credit: PA

A glimpse of the digital future in Wales will be unveiled today when a group of schoolchildren from Swansea will be giving business leaders a lesson on how to use new technology.

Digital 2013 is launched in Newport this morning with the promise of robots and cloud technology.

Organised by the Welsh Government - the aim of the conference is to showcase Wales as a place to locate and grow a digital business.

The event brings together a thousand delegates and includes a skills day at which firms can find out how new technology can provide opportunities to grow.

Economy Minister Edwina Hart says ICT is now integral to businesses in Wales and could generate a further £1.5bn to the economy over the next five years.

"Effective use of digital technologies is key to enterprise, jobs and growth and Digital 2013 is an ideal opportunity for Welsh businesses to hear how best to harness ICT from world-leading technology experts," she says.