A woman from Cardiff whose father died after suffering a stroke says social services failed to contact him for three days.
Richard Fisher had carers every day, but when he didn't answer the door she says they left. He'd suffered a stroke and died a few days later.
"I just don't understand why these people never ever phoned me. As soon as those carers walked away from that door my father didn't stand a chance" she said.
Cardiff Council says it takes social welfare "very seriously" and that it has "commissioned an independent investigator to look into this matter"
More top news
Tomorrow Wales takes a radical new step in organ donation. Rob Osborne has been taking a look at what the future may hold.
Clips of Swansea from the 1950s and 1960s are proving a hit on social media with 30,000 views since they were published last week.
Gwent Police are appealing for information following a fatal crash at Junction 2 of the M48 in Chepstow.