The Older People's Commissioner for Wales, Sarah Rochira says there has been progress in improving care for elderly people in the country but that more needs to be done to ensure all patients receive better treatment.
The Welsh Government says it'll publish an update in March outlining the improvements made.
The report published by the commissioner today acknowledges that within the Welsh NHS there are many "outstanding frontline staff" who want the best possible care for their patients and "drive change on their wards."
However, it equally states that the review "exposed practice, cultures and attitudes that should not and will not be tolerated.
More top news
Catch up online with Wales This Week, Gleision - The Unanswered Questions
Tomorrow looks set to turn distinctly soggy for some!
Wales's best known hotel is under fire for advertising jobs paying only £5 an hour.