We must all be able to access high quality care services for ourselves and our loved ones, and be certain that we will be treated with dignity and respect when we entrust care to others. Clearly, as identified by the Public Service Ombudsman for Wales, there were major shortcomings in the care received by Mrs X, with her personal hygiene, dietary requirements and physical safety neglected. Of most concern to us is that Mrs X’s final wish to die in her own bed surrounded by her family was ignored, because it had not been properly written into her care plan.
Whilst there are many examples of good care in care homes across Wales, Age Cymru is calling on the Welsh Government to work with health boards across Wales to urgently investigate and address failings in standards of basic care where they occur. There must also be mandatory human rights and dignified care training for frontline health and social care staff in Wales to ensure that dignity is always maintained.
More top news
Sheffield Wednesday secured their place in this season's Championship play-offs with a 3-0 victory over their nearest challengers, Cardiff.
Two tries in the last six minutes from Ospreys skipper Rhys Webb won a thrilling Welsh derby at the Principality Stadium.
The oldest ever rugby jersey to ever go on public sale could fetch as much as £20,000 at an auction next month.