Nursing home care warnings

The Public Services Ombudsman has warned that there could be many more examples of older people getting poor treatment in nursing homes, unless there's an improvement in the way care levels are monitored.

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Aneurin Bevan Health Board: 'Sincere apologies' for patient failings

The Chief Executive of Aneurin Bevan Health Board says the organisation is "committed" to following the Ombudsman's recommendations on improving care in its care homes.

Dr Andrew Goodall says he has met the Ombudsman to discuss the complaint made by 'Ms A'.

Aneurin Bevan Health Board accepts the findings of the Ombudsman and would wish to offer its sincere apologies to the family for the failings identified within the report.

The Health Board is aware that some of the matters in the report relate to a period up to and including October 2009, prior to the establishment of Aneurin Bevan Health Board.

Soon after its establishment, the Health Board recognised the issues covered in the report and has responded to these through changes to our Policies and Procedures and our general approach as an organisation.

– Dr Andrew Goodall, Chief Executive, Aneurin Bevan Health Board

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