This is a tragic case which highlights the complexity of care for people with dementia and physical care needs and underlines the importance of advance care planning.
CSSIW would like to extend our sincere apologies to Ms A and her family.
We believe there is much to learn from this report and we fully accept its recommendations, many of which have, or are in the process of being addressed. CSSIW implemented new procedures for inspection, enforcement and handling complaints in April 2012 which strengthen the arrangements for assuring the quality of care provided.
More top news
Catch up with all the latest stories.
The decision comes after a campaign led by Plaid Cymru and Rhondda Cynon Taf councillor Elyn Stephens to eradicate period poverty.
Thanks for sending us your photos from around Wales of the sunshine and keep them coming.